Staff Product Designer, Incident Response Management
G
Grafana LabsObservability software
We are looking for candidates in the US and Canada, East Coast preferredFull-TimeSenior
SalaryCAD $164,000 - CAD $205,000
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Job Details
- Required Skills
- FigmaProduct design
Requirements
- Experience designing for developers, SREs, and other highly technical users
- A portfolio of well-articulated design work that moved the needle on specific business goals for complex and data-rich dev tooling and/or enterprise SaaS products
- Ability to make design decisions that balance business goals, product priorities, customer feedback, research insights, and technical considerations
- Ability to deliver pragmatic, cohesive, and scalable design solutions in a fast-paced environment
- Ability to collaborate with cross-functional teams across multiple locations and time-zones
- Experience working in a fully-remote, fast-paced environment
- Experience using product design and visual communication tools including Figma, Make, Cursor, and Claude Code
Responsibilities
- Work with peers and leaders across engineering, product management, technical writing, go-to-market, and product design to iterate on and improve our products
- Document user needs and pain points, design directions, trade-offs, and detailed designs using a variety of product design and visual communication tools
- Work with researchers, cross-functional collaborators, and lead customers such as the members of our Customer Advisory Board (CAB) and Design Partnership Program (DPP) to plan and execute research initiatives
- Provide pragmatic, cohesive, and highly scalable design solutions that strike the appropriate balance between addressing business, customer, and user needs
- Contribute to the evolution of the Product Design team by coaching and mentoring other designers and collaborating on internal initiatives
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