Care Agent
New
I
IbottaMobile Shopping App
Must be based in Georgia, 7:00am–5:00pm MST (9:00am-7:00pm EST)Part-TimeEntry
Salary13.5 USD per hour
Apply NowOpens the employer's application page
Job Details
- Required Skills
- AndroidProblem SolvingCustomer service
Requirements
- Previous experience providing world-class customer service.
- Technologically savvy, with knowledge of Android and Apple platforms.
- Strong problem-solving skills and the ability to think on your feet.
- Fast, organized, and detail-oriented approach to work.
- Excellent verbal and written communication skills.
- Ability to work remotely (previous remote work experience is a plus).
- Must be 18 years of age or older.
- Must possess a reliable internet connection and a personal desktop or laptop with a working camera and microphone.
- Must be based in Georgia.
- Ability to work up to 25 hours per week including Saturdays.
Responsibilities
- Provide excellent customer service to Ibotta Savers via email tickets.
- Work through account information, notes, and customer emails to investigate issues or pain points.
- Review Ibotta systems and customer accounts to problem-solve.
- Advocate for Ibotta Savers.
- Work on special projects for leadership teams as needed.
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