Order Management Specialist
New
M
MediaRadarSaaS / AdTech
This is a remote role based in India., Some overlap with US Eastern or Central time zones may be required.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2–4 years of experience
- Required Skills
- SalesforceNetSuite
Requirements
- 2–4 years of experience in order management, sales operations, revenue operations, or a similar function.
- Hands-on experience with NetSuite and/or Salesforce.
- Solid understanding of order-to-cash workflows including order entry, contract review, invoicing, and fulfillment.
- Strong attention to detail with experience resolving data discrepancies.
- Ability to collaborate effectively with cross-functional teams across time zones.
- Ability to manage multiple priorities and work accurately under time pressure.
- Professional communication and escalation skills.
- Experience in a SaaS or media/advertising technology environment is a plus.
Responsibilities
- Accurately enter and maintain sales orders in NetSuite, ensuring full alignment with data from Salesforce and signed contracts.
- Review and validate order details, including pricing, contract terms, product configurations, and billing schedules.
- Partner with the Revenue Operations (RevOps) team to support order execution and system data integrity.
- Identify and resolve discrepancies in the order process in coordination with Sales and RevOps.
- Conduct regular reconciliations between Salesforce and NetSuite.
- Support invoicing and fulfillment activities to maintain billing accuracy.
- Assist with process documentation and continuous improvement efforts.
- Respond to internal queries regarding order status, contracts, and system data.
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