Strategy & Operations Manager/Senior Manager, Commerce
New
W
WhatnotLive commerce
Team members in this role are required to be within commuting distance of our New York, San Francisco, Phoenix, or Los Angeles hubs.Full-TimeManager
Salary$167K - $275K; $167K – $275K • Offers Equity
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Job Details
- Experience
- 8 - 10 years
- Required Skills
- SQLData AnalysisCross-functional Team LeadershipStakeholder managementLooker
Requirements
- 8 - 10 years of experience in strategy and operations roles such as consulting, finance, GM, or Operations.
- Proven experience developing and executing strategies in ambiguous, fast-paced environments.
- Strong analytical judgment with the ability to synthesize quantitative and qualitative insights.
- Demonstrated success leading large, cross-functional initiatives from concept through execution.
- Ability to identify operational inefficiencies and design scalable processes, systems, and operating models.
- Excellent communication and stakeholder management skills with the ability to influence cross-functionally.
- Proficiency in data analysis and reporting tools.
- Experience with SQL and analytics platforms like Looker, Sigma, or Hex is a plus.
Responsibilities
- Set and drive the strategy for post-purchase operations, partnering closely with Product, Engineering, and Operations.
- Translate insights from operational data and user interactions into priorities, roadmaps, and initiatives.
- Lead complex, cross-functional initiatives from problem definition through execution.
- Design and implement scalable processes, systems, and operating models to support growth.
- Serve as a strategic thought partner to senior leaders, providing data-driven recommendations.
- Continuously assess operational performance to improve efficiency, resilience, and user experience.
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