Salesforce Business Analyst
New
N
NPRMultimedia Organization
Option of working (a) remotely from a location of your choosing within the United States that is supported by NPRFull-TimeMiddle
Salary85,500 - 105,000 USD per year
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Job Details
- Experience
- Minimum of four (4) years of dedicated experience in business analysis, requirements translation, and functional design within the Salesforce ecosystem.
- Required Skills
- Business AnalysisSalesforceCRM
Requirements
- Minimum of four (4) years of dedicated experience in business analysis, requirements translation, and functional design within the Salesforce ecosystem.
- Solid working knowledge of core Salesforce capabilities, configuration options, security models, and declarative automation tools.
- Salesforce Certified Business Analyst certification.
- Demonstrated success leading or driving functional phases of cross-functional Salesforce projects from discovery through to deployment.
- Proven ability to facilitate requirements-gathering sessions with non-technical business partners.
- Advanced proficiency in mapping business processes, writing robust user stories, and establishing acceptance criteria.
- Exceptional written and oral communication skills.
- Bachelor's degree in Information Systems, Business Administration, or a related field, or equivalent hands-on professional work experience.
Responsibilities
- Facilitate collaborative workshops with stakeholders to elicit, analyze, and document business processes and functional requirements.
- Author clear, actionable user stories, acceptance criteria, and comprehensive process maps to guide development efforts.
- Partner with Product Managers to evaluate incoming business requests, assess strategic value, and prioritize the Salesforce backlog.
- Collaborate with Senior Salesforce Administrators and Developers to design scalable solutions that optimize platform capabilities.
- Partner with technical teams to assess how new requirements affect existing platform architectures and integrations.
- Design user acceptance testing (UAT) scripts, coordinate testing cycles, and author end-user training materials.
- Serve as a functional lead on project teams, tracking project health and managing delivery timelines.
- Promote platform standards and Salesforce-native best practices to minimize technical debt.
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