Senior Salesforce Business Analyst
New
Based in United StatesFull-TimeSenior
SalaryAnnual salary range of $106,000 - $176,000
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Job Details
- Experience
- Minimum of six years of professional experience.
- Required Skills
- AgileBusiness AnalysisSalesforceData modeling
Requirements
- Minimum of six years of professional experience.
- Minimum of five years of experience administering or consulting on Salesforce platforms.
- Strong experience with Salesforce declarative automation features, including Salesforce Flow.
- Hands-on experience building applications with Salesforce Lightning low-code capabilities.
- Experience designing data models, business processes, integrations, and Salesforce solutions.
- Experience creating Epics, user stories, and requirements documentation.
- Experience with Salesforce data migrations and data management practices.
- Experience with Agile or hybrid-Agile methodologies.
- Knowledge of B2B, B2C, and hybrid business models.
- Strong written and verbal communication skills with the ability to collaborate across technical and business teams.
- Bachelor’s degree preferred; relevant professional experience may substitute.
Responsibilities
- Engage with customer stakeholders to understand business objectives, desired outcomes, and success criteria.
- Lead discovery workshops and requirements refinement sessions to identify business, functional, and technical needs.
- Analyze requirements and create detailed user stories, solution documentation, and process designs.
- Perform fit-gap analysis between Salesforce capabilities and customer requirements to recommend optimal solutions.
- Design and develop Salesforce solutions using declarative configuration, automation tools, data models, integrations, and custom functionality.
- Configure Salesforce Lightning solutions, including workflows, dynamic forms, validation rules, advanced formulas, and Salesforce Flow automation.
- Define custom development requirements and coordinate delivery, testing, and refinement with development teams.
- Collaborate with customer Product Owners through Agile or hybrid-Agile delivery cycles.
- Develop training materials and deliver end-user training sessions to support adoption.
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