Staff Solutions Architect

New
D
DockerDeveloper Tooling
AustraliaFull-TimeStaff
Salary not disclosed
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Job Details

Languages
English
Required Skills
AWSGCPSalesforceAzureDevOps

Requirements

  • Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments.
  • Excellent communication, influence, and stakeholder management skills.
  • Experience in managing customer relationships at the technical and business level.
  • Experience presenting solutions and demonstrations to small and large audiences, virtually and in person.
  • Experience interfacing with internal product/software teams to enhance documentation, enablement, and product features.
  • Experience developing application code and understanding challenges developers experience.
  • Ability to solve technical problems and translate customer experience into actionable engineering feedback.
  • Experience developing collateral to assist customers with best-practice adoption.
  • Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures.
  • Fluency in English.
  • Willingness to travel up to 50% domestically and internationally.

Responsibilities

  • Work with Docker’s most important customers to accelerate their container and AI journeys.
  • Gather technical and business goals and challenges from customer and internal cross-functional teams.
  • Create and manage engagement plans that span existing products and new Docker offerings.
  • Oversee design partner rapid prototyping engagements with Docker engineering and customer teams.
  • Deliver high-impact enablement and best practices content to audiences from developer to C-level.
  • Be a thought leader for a specific area of responsibility both internal and external to Docker.
  • Coordinate with the Field CTO and other Solutions Architects to prioritize and correlate field requests.
  • Work directly with product and engineering teams on feature alignment to customer use cases.
  • Serve as customer zero for new functionality produced by Docker product teams.
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