Technical Account Manager
New
USAFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of 2-3 years hands-on experience working with Kubernetes; Minimum of 2 years of professional experience in cloud computing
- Required Skills
- AWSCloud ComputingGCPKubernetesAzure
Requirements
- Minimum of 2-3 years hands-on experience working with Kubernetes.
- Minimum of 2 years of professional experience in cloud computing, focusing on major platforms like AWS, Azure, or GCP.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Strong problem-solving skills and technical acumen.
- Excellent written and verbal communication skills with the ability to articulate technical concepts to various audiences.
- CKAD and/or CKA certification(s) is an immense advantage.
Responsibilities
- Serve as the trusted technical advisor and first point of escalation for assigned customers.
- Lead technical onboarding to ensure clusters are connected to Cast AI within 90 days, collaborating with DevOps and SREs.
- Drive renewals and account expansion in partnership with Account Managers through proactive value delivery.
- Conduct monthly and quarterly business reviews to demonstrate cost savings, automation results, and new capabilities.
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