Account Manager

New
CanadaFull-TimeMiddle
SalaryEstimated OTE range of approximately $175,000–$210,000 USD equivalent, including base salary, equity, and bonus opportunities
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Job Details

Required Skills
Data AnalysisNegotiationAccount ManagementFinancial analysisCustomer Success

Requirements

  • Proven experience in account management, customer success, sales, or a related customer-facing role.
  • Experience managing a revenue quota with a track record of achieving sales or retention targets.
  • Strong analytical skills and the ability to work with complex data to build compelling business cases.
  • Ability to communicate effectively with CFOs, finance leaders, and other executive stakeholders.
  • Strong understanding of finance workflows and the ability to engage credibly with FP&A teams.
  • Experience in B2B SaaS environments is highly preferred.
  • Background in finance, consulting, engineering, product, investment banking, private equity, or similar analytical fields is an advantage.
  • Experience working directly within a finance team or with FP&A processes is a plus.
  • Strong ownership mindset, adaptability, curiosity, and ability to grow quickly in a fast-paced environment.
  • Excellent communication, negotiation, and relationship-building skills.

Responsibilities

  • Own the end-to-end renewal process for a portfolio of customer accounts.
  • Identify expansion opportunities, develop growth strategies, and build scalable account expansion processes.
  • Partner with customer success teams to align account strategies and combine commercial expertise with implementation insights.
  • Engage directly with finance leaders and decision-makers to understand business needs and demonstrate value.
  • Lead pricing discussions, renewal negotiations, and expansion conversations with confidence.
  • Develop strong product knowledge to discuss implementation details and address customer questions effectively.
  • Monitor account health indicators, including usage trends, product adoption, engagement levels, and business outcomes.
  • Identify potential risks early and collaborate with internal teams to develop customer retention strategies.
  • Build trusted relationships with customers by acting as a strategic advisor.
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Estimated OTE range of approximately $175,000–$210,000 USD equivalent, including base salary, equity, and bonus opportunities
Apply Now