Towing Dispatcher
New
G
Global Pacific SupportTowing Logistics
PhilippinesFull-Time
Salary not disclosed
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Job Details
- Languages
- English
Requirements
- Proven experience as a dispatcher for a U.S.-based towing company.
- Strong working knowledge of Towbook.
- Experience handling police towing, accident calls, and law enforcement coordination.
- Familiarity with coordinating with police units on standby when required for towing operations.
- Excellent English communication skills (spoken and written).
- Strong multitasking and problem-solving abilities.
- Reliable internet connection and a quiet work environment.
- Ability to work rotating shifts, nights, weekends, and holidays.
- Knowledge of U.S. geography and dispatch procedures.
Responsibilities
- Dispatch towing and roadside assistance calls using Towbook.
- Coordinate with drivers to ensure timely service.
- Communicate professionally with customers, insurance companies, and law enforcement.
- Monitor job status and provide real-time updates.
- Coordinate with law enforcement for accident scenes and police-initiated towing.
- Prioritize calls and manage multiple dispatch requests efficiently.
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