Process Improvement Project Manager
New
K
KPI SolutionsOperations, Project Management
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 7–10 years
- Required Skills
- Project ManagementMicrosoft Power BIOperations ManagementMicrosoft ExcelChange Management
Requirements
- Bachelor’s degree in business, Engineering, Operations Management, or related field; equivalent experience considered.
- 7–10 years of experience in operations, operational excellence, PMO, delivery operations, or consulting environments.
- Strong understanding of project delivery models, scheduling concepts, and operational workflows within a services or project-based organization.
- Demonstrated experience building dashboards and operational reporting using tools such as Power BI, Excel, Smartsheet, or similar platforms.
- Proven ability to design and implement cross-functional processes that drive consistency and scalability.
- Strong analytical and problem-solving skills with the ability to translate complex data into clear, actionable insights.
- Excellent communication and collaboration skills; able to influence stakeholders without direct authority.
- Ability to operate independently in a fast-paced, evolving environment while managing multiple initiatives simultaneously.
- Experience working closely with project management, scheduling, and delivery teams.
- Experience with Microsoft 365 – Office Applications.
- Travel required, up to 10–15%.
- Lean, Six Sigma, or continuous improvement certification preferred.
Responsibilities
- Develop and maintain operational dashboards and reporting that provide visibility into project schedules, delivery performance, resource utilization, and key operational KPIs.
- Partner closely with the Scheduling function to ensure project schedule data is accurate, standardized, and effectively leveraged for operational insight and decision-making.
- Define, document, and standardize core operational processes across the organization, including project planning, execution, handoffs, and escalation workflows.
- Identify inefficiencies, gaps, and risks within existing operational workflows and recommend scalable, practical improvements.
- Design and implement operational tools, templates, and frameworks that support consistent execution across projects and teams.
- Support leadership by translating operational data into actionable insights, trends, and recommendations.
- Establish and maintain operational governance standards, including metrics definitions, reporting cadence, and process ownership.
- Facilitate cross-functional alignment by clarifying roles, responsibilities, and expectations across Operations, Delivery, Scheduling, and other functional teams.
- Support change management efforts by driving adoption of new processes, tools, and reporting standards across the organization.
- Continuously evaluate operational performance and lead continuous improvement initiatives to enhance efficiency, predictability, and scalability.
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