- Develop and maintain operational dashboards and reporting that provide visibility into project schedules, delivery performance, resource utilization, and key operational KPIs.
- Partner closely with the Scheduling function to ensure project schedule data is accurate, standardized, and effectively leveraged for operational insight and decision-making.
- Define, document, and standardize core operational processes across the organization, including project planning, execution, handoffs, and escalation workflows.
- Identify inefficiencies, gaps, and risks within existing operational workflows and recommend scalable, practical improvements.
- Design and implement operational tools, templates, and frameworks that support consistent execution across projects and teams.
- Support leadership by translating operational data into actionable insights, trends, and recommendations.
- Establish and maintain operational governance standards, including metrics definitions, reporting cadence, and process ownership.
- Facilitate cross-functional alignment by clarifying roles, responsibilities, and expectations across Operations, Delivery, Scheduling, and other functional teams.
- Support change management efforts by driving adoption of new processes, tools, and reporting standards across the organization.
- Continuously evaluate operational performance and lead continuous improvement initiatives to enhance efficiency, predictability, and scalability.
Project ManagementMicrosoft Power BIOperations Management+2 more