Technical Account Manager
New
E
EDBData and AI
Location: Remote APJFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- At least eight (8) years of hands-on experience
- Required Skills
- Project ManagementKubernetesMicrosoft SQL ServerOraclePostgresData management
Requirements
- At least eight years of hands-on experience with Postgres, Oracle, DB2, or MS SQL Server.
- Advanced technical skills in data management platforms, operating systems, cloud technologies, and technical architecture.
- Knowledge of data analytics and AI/ML concepts.
- Experience with Kubernetes.
- Excellent analytical skills regarding technical and project management issues.
- Good understanding of strategic sales processes.
- Well-developed organizational skills to manage competing client demands.
- Excellent communication and interpersonal skills, including ability to interact with CxO level personnel.
- Ability to travel up to 25% of the time.
- Ability to complete EDB Postgres Professional Certification within 6 months.
Responsibilities
- Build and maintain post-sales relationships with EDB’s largest and most complex customers.
- Act as a trusted technical advisor to senior technical leadership teams.
- Help customers maximize the value of their Postgres investment and deploy proliferation strategies.
- Provide technical leadership for major initiatives including solutions consulting, architecture guidance, and project management.
- Coordinate interactions between internal EDB teams and customer stakeholders.
- Manage customer escalations and collaborate with technical support for resolution.
- Provide constructive product feedback to EDB product management teams.
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