- Build and maintain Euler's help center, including product documentation, how-to guides, FAQs, and release notes.
- Write clear, user-friendly documentation for new features and product updates in collaboration with Product and Engineering teams.
- Develop and maintain API documentation and technical integration guides for customers and partners.
- Create internal documentation such as onboarding playbooks, process guides, and training materials for CS and Support.
- Establish and maintain a documentation style guide and consistent content standards.
- Audit and improve existing documentation for accuracy, clarity, and completeness.
- Partner with the Support team to proactively identify and address knowledge gaps.
ConfluenceNotion