Cardiac Device Associate Operations Manager

New
United StatesFull-TimeMiddle
Salary95,000 - 105,000 USD per year
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Job Details

Required Skills
Operations ManagementMicrosoft Excel

Requirements

  • Experience supervising or managing a large team.
  • Demonstrated scheduling experience.
  • Strong organizational and problem-solving skills.
  • High attention to detail.
  • Proficiency in Microsoft Word, Excel, and MS Teams.
  • Excellent verbal and written communication skills.
  • IBHRE certification is preferred.

Responsibilities

  • Provide direct leadership for a large team of 20-25 clinical and non-clinical staff members.
  • Oversee daily operations and provide mentorship to team members.
  • Coordinate staff scheduling to ensure adequate clinic coverage.
  • Review KPIs and productivity benchmarks to monitor team performance.
  • Lead incident review processes, including root cause investigations and corrective coaching.
  • Facilitate clinic onboarding and act as a point of contact for customer clinical issues.
  • Collaborate with Human Resources to implement performance improvement plans.
  • Contribute to policy and procedure development and revision.
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95,000 - 105,000 USD per year
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