Account Payments Specialist
New
GermanyFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Data AnalysisJiraTableauJSON
Requirements
- Experience working with payment systems or payment operations.
- Understanding of the end-to-end payment journey, from payment method selection through successful transaction completion.
- Knowledge of key payment performance metrics, including transaction success rates.
- Strong analytical and problem-solving skills with the ability to identify root causes and recommend effective solutions.
- Ability to work with large datasets and draw actionable insights.
- Experience using ticket management systems such as Jira or Freshdesk.
- Strong organizational skills and the ability to manage multiple priorities in a dynamic environment.
- Professional proficiency in English.
Responsibilities
- Monitor and maintain payment success rates across multiple payment solutions.
- Analyze payment performance and identify opportunities to improve transaction approval rates and overall efficiency.
- Configure and support payment systems to ensure smooth and reliable operations.
- Process and resolve requests from internal teams related to payment operations.
- Coordinate with external payment providers to investigate issues and support operational improvements.
- Contribute to the optimization and automation of payment-related workflows and operational processes.
- Support ongoing monitoring of payment performance metrics and recommend data-driven improvements.
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