Operations Administrator
New
Based in the United StatesFull-TimeMiddle
Salary27 - 34 USD per hour
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Job Details
- Experience
- Minimum of 2 years of experience in an administrative or operations support role.
- Required Skills
- Project CoordinationMicrosoft ExcelMicrosoft OfficeComplianceData entryCRM
Requirements
- High school diploma or equivalent required; an Associate’s or Bachelor’s degree in business administration, operations management, or a related field is preferred.
- Minimum of 2 years of experience in an administrative or operations support role.
- Experience within electrical, construction, technical services, or a similar industry is preferred.
- Experience working with an accredited electrical testing organization is a plus.
- Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
- Experience with project management platforms, CRM systems, or operational databases is preferred.
- Strong attention to detail and accuracy in documentation, reporting, and recordkeeping.
- Ability to work independently while collaborating effectively with a team.
- Strong problem-solving skills and adaptability in a changing operational environment.
Responsibilities
- Provide administrative support to operations teams, including scheduling, coordination, and tracking of service projects.
- Maintain accurate records of service calls, testing activities, maintenance work, and project documentation.
- Prepare, update, and organize job files, reports, and client documentation.
- Manage compliance-related administrative tasks, including certificates of insurance, vehicle and business insurance documentation, and claims support.
- Assist with business licensing processes across multiple states, including registrations with relevant state agencies.
- Compile and prepare client reports, including service summaries, testing results, and recommendations.
- Act as a communication point between clients, field technicians, and management to support successful project execution.
- Respond to client inquiries, provide project updates, and assist with issue resolution.
- Enter and maintain project, job, and maintenance data within company databases and software systems.
- Support invoicing and billing processes by ensuring project costs and records are accurate.
- Identify opportunities to improve administrative workflows and operational processes.
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