Healthcare Administrative Virtual Assistant
New
W
Winning AssistantsHome Care
PhilippinesFull-Time
Salary5 - 6 USD per hour
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Job Details
- Languages
- English
- Required Skills
- Customer serviceMicrosoft OfficeCRMGoogle Workspace
Requirements
- Excellent verbal and written English communication skills.
- Previous experience in a home care agency, healthcare office, or healthcare administrative environment.
- Experience with healthcare administrative tasks including prior authorizations and compliance documentation.
- Proficiency with EMR/EHR systems (Generations Home Care EMR is a plus).
- Proficiency with DocuSign, Microsoft Office, and Google Workspace.
- Strong organizational, multitasking, and problem-solving skills.
- Ability to maintain HIPAA compliance.
- Reliable high-speed internet (minimum 25 Mbps).
- Must be able to provide an NBI Clearance and/or Local Police Clearance.
- Commitment to assigned work schedule, including video meetings with camera on.
Responsibilities
- Coordinate prior authorization documentation with physicians and healthcare providers.
- Manage 485 Certifications, Plan of Care renewals, and Medicaid compliance documentation.
- Maintain patient records and staff credentials within the EMR system.
- Provide professional phone coverage for inbound calls and conduct warm outbound lead follow-ups.
- Schedule appointments, discovery calls, and nursing supervisory visits.
- Assist with administrative tasks such as interview scheduling, DocuSign preparations, and onboarding orientations.
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