Client Care Coordinator
New
Must be located in RI, MA. Will consider FL.Part-TimeEntry
Salary$16+ per hour based on experience, flexibility and testing results.
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Job Details
- Experience
- 6mos-1 year
- Required Skills
- Customer serviceData entry
Requirements
- 6 months to 1 year of prior experience working or volunteering with animals preferred.
- Prior experience in a busy office, receptionist, or administrative assistant role.
- Bachelor's degree preferred, Associate degree will be considered.
- Strong verbal and written communication skills.
- Exceptional reliability and ability to work independently.
- Strong organizational skills and attention to detail.
- Ability to pick up new tasks and systems quickly.
- Personal smartphone (Android or iPhone) for phone system apps and texting.
- Up-to-date laptop and reliable high-speed internet connection.
- Quiet, distraction-free home office space.
- Availability to work varying shifts including days, evenings, and every other weekend.
Responsibilities
- Schedule pet care reservations and arrange staffing coverage.
- Respond to client and staff inquiries via email and telephone.
- Maintain client management system records and cloud-based documentation.
- Process invoices and client payments via credit, debit, or PayPal.
- Manage team email inboxes to ensure timely communication.
- Provide rotating holiday check-ins to monitor for client or staff emergencies.
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