- Build and develop the Dev & Deployment team, setting priorities and reviewing build quality.
- Own resourcing and workload planning for campaign builds, journey development, and infrastructure.
- Design scalable infrastructure with cross-functional teams to integrate AI and reduce ad-hoc builds.
- Document processes, maintain performance dashboards, and ensure compliance with HIPAA regulations.
- Manage end-to-end campaign operations including deliverability, QA, and stakeholder communication.
- Serve as the internal platform expert for Iterable and supporting tools like Mailgun and Twilio.
- Develop experimentation frameworks for A/B and multivariate testing to improve engagement and conversion.
SQLSnowflake