Software & Solutions Engineer, CRM
New
U
UnbounceCRM Software
Remote, Canada or US - Eastern Time Zone, Eastern Time ZoneFull-TimeMiddle
Salary$90K–$100K USD OTE ($90K–$96K base + $4000 variable)
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Job Details
- Experience
- 2+ years related experience
- Required Skills
- Project ManagementData StructuresRESTful APIsCRMAWS Lambda
Requirements
- BA/BS in Engineering/IT related discipline and/or 2 years related experience
- 2+ years in a customer facing role
- Excellent written and verbal communication skills
- Ability to multi-task and perform effectively under pressure
- Proven ability to read, write, troubleshoot and debug code proficiently
- Knowledge of software development fundamentals and data structures
- Hands-on technical familiarity interacting with APIs (REST and/or SOAP)
- Familiar with cloud platforms such as AWS Lambda, Azure Functions, or Google Cloud
Responsibilities
- Lead scoping/discovery calls with clients to document design requirements
- Prepare Statements of Work (SOW) and deliver to clients within SLA guidelines
- Project manage all projects from kickoff call to UAT and signoff
- Lead the implementation efforts for multiple projects in various phases of implementation
- Meet directly with client's business users to communicate functionality of the software, and walk through the integration within their end-system
- Work with client’s technical team to facilitate the integration, communicate technical objectives and provide custom solutions
- Advise client on configuration and implementation options based on industry best practices
- Ensure that all implementation methodology deliverables are complete and on-time
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