Entry-Level Customer Service & Sales Associate
New
A
AO NationCustomer Service
Applicants must be legally authorized to work in Canada and currently reside in one of the following provinces: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Newfoundland and LabradorFull-TimeEntry
Salary$60,000 – $95,000 / year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Problem SolvingCustomer serviceCRM
Requirements
- High school diploma or equivalent is an asset.
- Strong verbal and written communication skills.
- Comfortable using computers, email, and basic software applications.
- Willingness to learn new systems and processes.
- Friendly, professional, and dependable.
- Positive attitude and eagerness to learn.
- Strong listening and problem-solving skills.
- Well-organized with good attention to detail.
- Able to work independently and as part of a supportive team.
Responsibilities
- Respond to customer inquiries by phone, email, and text in a friendly and professional manner.
- Provide helpful information about products, services, pricing, and company policies.
- Assist with resolving customer concerns and escalate issues when necessary.
- Understand customer needs and recommend products or services that may be a good fit.
- Update customer information accurately in our CRM system.
- Collaborate with teammates to provide an exceptional customer experience.
- Participate in training sessions to build your knowledge and skills.
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