Client Support & Solutions Advisor
New
A
AO NationCustomer Service
Currently reside in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, or Newfoundland and Labrador.Full-TimeEntry
Salary60,000 - 95,000 CAD per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceTime ManagementData entryCRM
Requirements
- Excellent verbal and written communication skills.
- Professional, friendly, and customer-focused approach.
- Strong organizational and time-management abilities.
- Confidence using computers, email, and common workplace software.
- Ability to manage multiple tasks while maintaining attention to detail.
- Previous experience in customer service, retail, administration, hospitality, healthcare, education, or sales is beneficial but not required.
Responsibilities
- Respond to customer inquiries through phone, email, and text communications.
- Provide clear and accurate information about products, services, and company policies.
- Resolve customer concerns with a professional, solution-oriented approach.
- Follow up with customers to ensure their needs have been met.
- Understand and address customer needs through thoughtful conversations.
- Recommend products or services that provide value.
- Maintain accurate customer records and interactions within the CRM system.
- Collaborate with team members to deliver a consistent customer experience.
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