Client Support & Customer Success Representative
New
A
AO NationCustomer Service
Applicants must be legally authorized to work in Canada and currently reside in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, or Newfoundland and Labrador.Full-Time
Salary$60,000 – $95,000 / year
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Job Details
- Required Skills
- Problem SolvingCustomer serviceCRM
Requirements
- Strong communication and interpersonal skills.
- A positive, customer-focused attitude.
- Good organizational and problem-solving abilities.
- Comfortable using computers and business software.
- Previous customer service or sales experience is an asset but not required.
Responsibilities
- Respond to customer inquiries by phone, email, and text.
- Provide information about products, services, and company policies.
- Resolve customer concerns with professionalism and care.
- Recommend products or services that best meet customer needs.
- Maintain accurate customer records using our CRM system.
- Work collaboratively to achieve customer service and performance goals.
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