Customer Relations & Client Success Representative
New
A
AO NationCustomer Success
Applicants must be legally authorized to work in Canada and currently reside in one of the following provinces: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Newfoundland and LabradorFull-Time
Salary$60,000 – $95,000 / year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Time ManagementCRMCustomer support
Requirements
- Excellent communication and interpersonal skills.
- Commitment to providing exceptional customer service.
- Strong organizational and time-management abilities.
- Confidence using computers, email, and digital communication tools.
- Willingness to learn new systems and processes.
- Professional, dependable, and motivated.
- Positive attitude with a solutions-focused approach.
- Comfortable speaking with customers and building rapport.
- Able to work independently while contributing to a collaborative team environment.
Responsibilities
- Respond to customer inquiries through phone, email, and text in a professional and timely manner.
- Provide accurate information about products, services, pricing, and company policies.
- Resolve customer questions and concerns with empathy and professionalism.
- Listen to customer goals and recommend suitable products or services.
- Maintain accurate customer records and document interactions using the company's CRM system.
- Collaborate with team members and participate in ongoing professional development.
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