Customer Support & Client Relations Specialist
New
A
AO NationCustomer Service
Currently reside in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, or Newfoundland and Labrador.Full-Time
Salary$60,000 – $95,000 / year
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Job Details
- Required Skills
- Customer serviceInterpersonal skillsData entry
Requirements
- Strong communication and interpersonal skills.
- A professional, reliable, and customer-focused approach.
- Patience, attention to detail, and the ability to build rapport with others.
- Comfortable using computers, email, and basic workplace technology.
- Previous experience in customer service, administration, sales, retail, hospitality, or other people-focused roles is an asset.
- A willingness to learn new systems and processes.
Responsibilities
- Assist customers by phone, email, and text with questions and service needs.
- Provide knowledgeable, friendly support and guidance.
- Listen to customer needs and recommend appropriate solutions.
- Help resolve concerns while ensuring a positive customer experience.
- Maintain customer records and follow up on requests.
- Work with a team to support customer satisfaction and business goals.
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