Forward-Deployed Product Designer
New
Based in the United States or within US time zones, US time zonesFull-TimeSenior
Salary$130,000–$170,000 plus bonus
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Job Details
- Experience
- 5+ years
- Required Skills
- Product designRESTful APIsPrototypingSaaS
Requirements
- 5+ years of experience designing digital products, preferably within SaaS, enterprise software, ERP, internal tools, operational systems, or developer platforms.
- Proven ability to design complex workflow-based products used by multiple users and stakeholder groups.
- Experience translating ambiguous customer problems into clear product experiences and actionable design specifications.
- Strong customer-facing skills, including facilitating discovery sessions, presenting concepts, and incorporating feedback.
- Excellent communication skills with the ability to simplify complex processes and communicate ideas visually.
- Strong systems-thinking mindset with experience creating reusable components, interaction patterns, and design systems.
- Technical fluency and comfort collaborating closely with engineers on implementation decisions.
- Experience using coding agents or similar tools to create working prototypes, contribute code changes, collaborate through pull requests, and understand technical tradeoffs.
- Ability to work effectively in ambiguous environments with multiple stakeholders and competing priorities.
Responsibilities
- Partner directly with customers to understand business operations, user workflows, roles, challenges, and success criteria.
- Translate complex requirements into user flows, wireframes, prototypes, and implementation-ready product specifications.
- Own the design direction for customer deployments, ensuring experiences are intuitive, consistent, and aligned with operational needs.
- Facilitate design reviews with customers and internal teams to create alignment and accelerate decision-making.
- Collaborate with forward-deployed engineers and product managers to ensure successful delivery of designed solutions.
- Convert customer conversations and feedback into actionable design decisions and clear implementation requirements.
- Identify recurring workflows, interface patterns, and customer needs to contribute to reusable design systems and components.
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