Director of Operations

New
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ARMRA ColostrumHealth & Wellness
US - Remote, Monday-Friday, 9am-6pm ESTFull-TimeDirector
Salary not disclosed
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Job Details

Experience
8+ years
Required Skills
Project ManagementData AnalysisShopifyOperations ManagementProcess improvementNetSuite

Requirements

  • 8+ years of experience in operations, supply chain, or operational program management.
  • Proven experience managing complex, cross-functional operational projects from start to finish.
  • Strong track record of building processes, implementing systems, and driving improvements in high-growth environments.
  • Demonstrated ability to effectively manage vendors, 3PLs, and operational partners.
  • Proficiency with ERP, inventory management, and operational platforms (e.g., NetSuite, Cin7, Shopify).
  • Strong analytical and problem-solving skills with the ability to use data to drive decisions.
  • Excellent communication and cross-functional collaboration skills.
  • Experience operating effectively in ambiguity and shifting priorities.
  • Builder's mindset with a focus on efficiency and scalability.
  • Experience in startup or high-growth CPG settings is a strong plus.

Responsibilities

  • Lead high-priority operational projects from planning through execution, such as new SKU launches, vendor onboarding, and retail readiness.
  • Partner with cross-functional leadership in Supply Chain, Logistics, Production, Product, Regulatory, and QA to ensure seamless alignment.
  • Act as operational connective tissue, identifying risks and driving resolution across the organization.
  • Support demand forecasting, inventory management, and fulfillment execution for DTC and retail channels.
  • Own the research, evaluation, and implementation of operational tools, ERP systems, and workflow automation.
  • Develop scalable, repeatable processes and SOPs to eliminate bottlenecks.
  • Manage vendor and manufacturer relationships, ensuring accountability to SLAs and performance standards.
  • Build and maintain operational dashboards and KPIs for real-time leadership visibility.
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