- Lead high-priority operational projects from planning through execution, such as new SKU launches, vendor onboarding, and retail readiness.
- Partner with cross-functional leadership in Supply Chain, Logistics, Production, Product, Regulatory, and QA to ensure seamless alignment.
- Act as operational connective tissue, identifying risks and driving resolution across the organization.
- Support demand forecasting, inventory management, and fulfillment execution for DTC and retail channels.
- Own the research, evaluation, and implementation of operational tools, ERP systems, and workflow automation.
- Develop scalable, repeatable processes and SOPs to eliminate bottlenecks.
- Manage vendor and manufacturer relationships, ensuring accountability to SLAs and performance standards.
- Build and maintain operational dashboards and KPIs for real-time leadership visibility.