Temporary Customer Service Associate
New
United StatesTemporaryEntry
SalaryUSD 12 - 12 / year
Apply NowOpens the employer's application page
Job Details
- Languages
- English (CERF C1 or higher)
- Required Skills
- Customer serviceMultitasking
Requirements
- High school diploma or equivalent
- Must be at least 18 years old
- Professional fluency in English (CERF C1 or higher)
- Proficient using browsers such as Chrome, Firefox or Safari
- Ability to learn and use multiple systems, windows, and monitors
- Must have a quiet, distraction-free home workspace
- Must be able to enroll in and use Multi-Factor Authentication (MFA) via Okta with Microsoft Authenticator
- Home Internet: Cable, Fiber, or DSL (minimum 30 Mbps download, 15 Mbps upload, 100ms ping or less)
Responsibilities
- Support customers via voice and chat using Amazon Connect
- Deliver a positive experience through empathy, patience, and clear communication
- Resolve customer issues using AWS tools
- Handle multiple tasks in a fast-paced call center environment
- Follow structured workflows and procedures with consistency and accuracy
View Full Description & ApplyYou'll be redirected to the employer's site
