Enova International

Enova provides reliable, real-time financial options for people facing immediate cash demands.

501-1000 employees

Founded 2004

$500M post ipo debt

Financial Services

Public Company

Website LinkedIn Email Facebook Twitter Share Tweet

Financial Services Finance

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions2

This role is fully remote but requires candidates to live in ILUTIN+5 more locationsFull-TimeFinancial TechnologyPosted

Collections Representative

Manage high volume inbound and outbound calls efficiently to address customers with delinquent loan payments.
Negotiate and execute effective payment arrangements, strictly following Enova's specific call flow to bring overdue accounts current.
Resolve customer concerns and complex issues related to late payments, maintaining a high level of professionalism and empathy.
Communicate clearly and effectively with customers, explaining the implications of overdue payments and offering assistance for financial resolution.
Ensure all customer interactions, payment plans, and relevant information are accurately recorded and maintained in Enova's database.

Customer serviceNegotiationActive listening

Showing 1 of 2 positions

About Enova International

Enova International pioneers online financial services, providing real-time credit options to underserved consumers and small businesses globally. Their AI and machine learning-powered Colossus™ platform has processed over $67 billion in loans for more than 14 million customers. You will contribute to a company with over two decades of experience transforming financial access.

How We Work

Enova embraces a hybrid work model where you collaborate in the office Tuesday through Thursday. You can choose to work remotely on Mondays and Fridays, balancing in-person connection with individual flexibility. For specific remote roles, such as Customer Service, you'll join a fully remote team across designated US states. They prioritize your continuous learning and development through dedicated training and robust onboarding. You will find opportunities for both lateral and upward career movement. Diversity, equity, and inclusion are central, supported by various DEI groups and a commitment to an inclusive culture. You can also engage in community involvement through volunteer opportunities and a charitable match program.

Engineering at Enova International

Enova's core is the Colossus™ platform, driven by AI and machine learning. Engineers here solve complex problems using proprietary data analytics and advanced technology. You will work with a modern tech stack including Golang, Java, JavaScript, Python, and Ruby. Databases like MongoDB and PostgreSQL power their real-time predictive analytics. Their solutions enable rapid decision-making and efficient loan delivery. This environment means you build scalable financial products that impact millions.

Why Join Us

Shape the future of financial access for millions globally.
Grow your career with continuous learning, robust onboarding, and clear paths for advancement.
Work with cutting-edge AI and machine learning on the Colossus™ platform.
Join a company that values diversity, equity, and inclusion, with active DEI groups.
Contribute to your community through paid volunteer days and charitable matching.

Benefits & Perks

Health, dental, and vision insurance including mental health benefits
401(k) matching plus a Roth option
PTO & paid holidays off
Sabbatical program for eligible roles
Summer hours for eligible roles
Paid parental leave
Employee recognition and rewards program
Charitable matching and a paid volunteer day