Inside Service Sales Specialist

PolandFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Experience
3-5 years
Required Skills
Data AnalysisSalesforceSAPMicrosoft ExcelAccount ManagementCRM

Requirements

  • 3-5 years of inside service sales experience.
  • Effective diagnostic selling skills or willingness to develop in this area.
  • Proficiency in Excel, including working with spreadsheets and basic data analysis.
  • Strong English communication skills.
  • Customer-focused with exceptional written, verbal, and organizational skills.
  • Ability to manage remote sales activities, build rapport, and navigate complex sales processes.
  • Highly motivated, resilient, and results-driven mindset.
  • Strong analytical and problem-solving skills.
  • Experience with Salesforce and SAP is highly desirable.
  • Science-related background and education is beneficial.
  • Additional language capabilities in German, Spanish, or French are a plus.

Responsibilities

  • Promote and sell service contract solutions to both existing and prospective customers.
  • Utilize SAP to access account information and generate demand and service contract quotes.
  • Engage customers by providing product information and asking targeted, qualifying questions.
  • Conduct outbound customer calls to follow up on quotes, drive engagement, and close sales.
  • Leverage data analytics and territory reports to identify prospects and support business development.
  • Manage and prioritize a high-volume opportunity pipeline using CRM/account management tools.
  • Track sales activity, open opportunities, and follow-up actions within CRM.
  • Achieve weekly, monthly, and quarterly performance metrics as defined by management.
  • Build and maintain strong customer relationships through professional communication.
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