Implementation Consultant
New
S
StoryteqMarketing Technology
Workable workplace: remoteFull-TimeMiddle
SalaryCompetitive salary
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Job Details
- Experience
- 2-3 years of SaaS implementation experience
- Required Skills
- Project ManagementJiraStakeholder managementConfluence
Requirements
- 2-3 years of SaaS implementation experience.
- Strong understanding of the Martech realm.
- Proven ability to lead stakeholder engagement sessions as well as scoping and solution workshops.
- Skilled in translating business requirements and crafting client-tailored system solutions.
- Strong stakeholder management and communication skills.
- Excellent presentation skills for technical and non-technical audiences.
- Knowledge of data migration and systems integration concepts.
- Excellent analytical and problem-solving abilities.
- Highly organised, with experience managing project documentation, RAID logs, or configuration checklists.
- Proficiency with Microsoft Office and project management tools (e.g., monday.com, JIRA, Confluence, Lucid).
Responsibilities
- Own implementation projects for new and existing customers, ensuring timely delivery and client satisfaction.
- Lead scoping workshops to capture business requirements, marketing workflows, governance processes, and technical dependencies.
- Share wisdom on Martech best practices to maximise platform adoption.
- Design bespoke solutions and orchestrate seamless integration workflows.
- Coordinate with internal teams including Configuration, Product, Engineering, Support, and Customer Success.
- Advise on migration strategies and forge alliances with third-party agencies.
- Deliver impactful presentations to senior stakeholders.
- Manage project timelines, budgets, risks, and dependencies.
- Assist customers during go-live and provide post-implementation support.
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