Implementation Consultant

New
S
StoryteqMarketing Technology
Workable workplace: remoteFull-TimeMiddle
SalaryCompetitive salary
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Job Details

Experience
2-3 years of SaaS implementation experience
Required Skills
Project ManagementJiraStakeholder managementConfluence

Requirements

  • 2-3 years of SaaS implementation experience.
  • Strong understanding of the Martech realm.
  • Proven ability to lead stakeholder engagement sessions as well as scoping and solution workshops.
  • Skilled in translating business requirements and crafting client-tailored system solutions.
  • Strong stakeholder management and communication skills.
  • Excellent presentation skills for technical and non-technical audiences.
  • Knowledge of data migration and systems integration concepts.
  • Excellent analytical and problem-solving abilities.
  • Highly organised, with experience managing project documentation, RAID logs, or configuration checklists.
  • Proficiency with Microsoft Office and project management tools (e.g., monday.com, JIRA, Confluence, Lucid).

Responsibilities

  • Own implementation projects for new and existing customers, ensuring timely delivery and client satisfaction.
  • Lead scoping workshops to capture business requirements, marketing workflows, governance processes, and technical dependencies.
  • Share wisdom on Martech best practices to maximise platform adoption.
  • Design bespoke solutions and orchestrate seamless integration workflows.
  • Coordinate with internal teams including Configuration, Product, Engineering, Support, and Customer Success.
  • Advise on migration strategies and forge alliances with third-party agencies.
  • Deliver impactful presentations to senior stakeholders.
  • Manage project timelines, budgets, risks, and dependencies.
  • Assist customers during go-live and provide post-implementation support.
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Competitive salary
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