Ecommerce Operations Assistant
New
A
AUGOE-commerce
Philippines. Mexico. Colombia. Argentina, Reliable time zone overlap with US Eastern (3–4 hrs/day minimum)Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Near-native written English
- Experience
- 1+ year direct hands-on Amazon Seller Central experience
- Required Skills
- Adobe PhotoshopShopifyCustomer serviceData entryMarket ResearchGoogle WorkspaceCanva
Requirements
- 1+ year of direct, hands-on Amazon Seller Central experience (non-negotiable).
- Near-native written English proficiency (9+/10 self-rating).
- Experience monitoring or managing e-commerce product listings.
- Prior background in customer service roles.
- Proficiency with Google Workspace (Sheets, Docs, Drive).
- Basic proficiency in Canva or Photoshop for image work.
- Ability to manage tasks from multiple stakeholders.
- Strong prioritization and multi-tasking skills.
- Reliable daily time zone overlap with US Eastern time (minimum 3–4 hours).
- Self-directed and proactive communication style.
Responsibilities
- Monitor Amazon listing health, flag issues such as Buy Box loss or content violations, and support listing updates.
- Manage customer support via email and Amazon messages with a 24-hour response target.
- Maintain pricing consistency and accuracy across Amazon, Shopify, TikTok Shop, and international marketplaces.
- Update Shopify store product information, imagery, and promotions.
- Execute basic image editing and design tasks using Canva or Photoshop.
- Conduct supplier research on Alibaba and 1688 and build vendor comparison reports.
- Compile weekly reports and perform ad-hoc data analysis for department heads.
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