- Monitor Amazon listing health, flag issues such as Buy Box loss or content violations, and support listing updates.
- Manage customer support via email and Amazon messages with a 24-hour response target.
- Maintain pricing consistency and accuracy across Amazon, Shopify, TikTok Shop, and international marketplaces.
- Update Shopify store product information, imagery, and promotions.
- Execute basic image editing and design tasks using Canva or Photoshop.
- Conduct supplier research on Alibaba and 1688 and build vendor comparison reports.
- Compile weekly reports and perform ad-hoc data analysis for department heads.
Adobe PhotoshopShopifyCustomer service+4 more