Ecommerce Operations Assistant
New
A
AUGOE-commerce
Philippines. Mexico. Colombia. Argentina, Reliable time zone overlap with US Eastern (3–4 hrs/day minimum)Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Near-native written English
- Experience
- 1+ year
- Required Skills
- Adobe PhotoshopData AnalysisShopifyCustomer serviceGoogle WorkspaceCanva
Requirements
- 1+ year of direct hands-on Amazon Seller Central experience (non-negotiable).
- Experience monitoring or managing e-commerce listings.
- Prior customer service background.
- Near-native written English proficiency (9+/10 self-rating).
- Proficiency in Google Workspace (Sheets, Docs, Drive).
- Basic skills in Canva or Photoshop for image work.
- Ability to manage tasks from multiple stakeholders.
- Detail-oriented, organized, and comfortable with multi-tasking.
- Reliable time zone overlap with US Eastern (3–4 hrs/day minimum).
Responsibilities
- Monitor Amazon listing health and flag issues such as Buy Box loss or content violations.
- Respond to Amazon customer messages and emails within 24 hours.
- Support Shopify store and TikTok Shop backend maintenance and platform consistency.
- Maintain pricing accuracy across all sales channels and international marketplaces.
- Conduct basic supplier research on Alibaba/1688 and build vendor comparisons.
- Compile weekly reports and perform data entry for internal systems.
- Edit images for listings and support A+ content and promotional graphics.
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