Project Consultant
New
S
StarRezStudent Housing Software
US - RemoteFull-TimeMiddle
Salary55,000 - 70,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Project Management
Requirements
- 2+ years of experience working in Higher Education Housing or Residence Life operations
- Demonstrated experience as a StarRez Power User with strong functional knowledge of the platform
- Proven ability to build trusted customer relationships through successful delivery of services or projects
- Strong written and verbal communication skills, including experience facilitating meetings and presenting to a range of stakeholder groups
- Strong analytical, problem-solving, and issue management skills, with the ability to prioritize and resolve complex customer challenges
- Experience working with Student Information Systems (SIS), such as Banner, Oracle PeopleSoft Campus Solutions, or SAP Student Lifecycle Management
Responsibilities
- Deliver engaging product training that enables customers to confidently adopt and use StarRez solutions
- Partner with customers in an Outsourced Resource capacity, providing operational support and guidance to help manage day-to-day StarRez administration
- Support Project Managers and Senior Consultants in the successful delivery of implementation, optimization, and consulting engagements
- Troubleshoot customer and project issues, applying sound judgment and following established escalation processes to ensure timely resolution
- Create, maintain, and continuously improve customer-facing and internal documentation, procedures, and knowledge resources
- Execute functional testing of product features, configurations, and supporting tools to validate quality and identify issues before release or deployment
- Build trusted customer relationships through responsive communication, proactive support, and consistent delivery of high-quality outcomes
View Full Description & ApplyYou'll be redirected to the employer's site
