People Ops Manager

New
United StatesFull-TimeManager
Salary not disclosed
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Job Details

Experience
5–8+ years
Required Skills
Compliance

Requirements

  • 5–8+ years of experience in people operations, HR operations, or a people generalist role in a high-growth startup or scale-up.
  • Strong experience building and running performance review processes.
  • Experience managing manager-facing people workflows.
  • Hands-on systems thinker with experience building from scratch and improving workflows.
  • Proven ability to introduce structure in fast-moving environments without overcomplicating processes.
  • Solid understanding of employee lifecycle operations, compliance fundamentals, and people documentation best practices.
  • Highly organized and detail-oriented with strong operational judgment.
  • Ability to handle sensitive employee situations with discretion, sound judgment, and professionalism.

Responsibilities

  • Own and improve core people operations processes across the employee lifecycle, from onboarding through offboarding.
  • Track and report on key people metrics, including review completion, headcount movements, and onboarding progress.
  • Design, launch, and refine performance review cycles, calibration processes, and supporting documentation.
  • Administer and improve people systems, documentation, and workflows across HRIS, payroll, benefits, and employee records.
  • Ensure people processes are compliant, well-documented, and scalable across states and growth stages.
  • Own employment documentation, policy administration, and coordination with legal or external partners.
  • Support compensation and promotion cycle logistics, including tracking, documentation, and process coordination.
  • Partner with managers on employee relations issues, performance follow-up, and organizational changes.
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