Director, Sales
New
Work Location: RemoteFull-TimeDirector
Salary$130,000 — $140,000 USD. In addition to the base salary listed below, this role is eligible for a commission plan.
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Job Details
- Experience
- 5+ years of experience in Sales
- Required Skills
- SalesforceSaaS
Requirements
- 5+ years of experience in Sales, with sales management within a SaaS or enterprise software environment.
- Demonstrated success managing strategic customer relationships while driving revenue growth through customer expansion and retention initiatives.
- Experience partnering cross-functionally with Product, Professional Services, Marketing, and Support organizations.
- Strong executive communication, negotiation, presentation, and relationship-building skills.
- Experience utilizing CRM platforms such as Salesforce to manage customer relationships, forecasting, and business insights.
Responsibilities
- Lead and develop the North America Community Relations organization, fostering a culture of accountability and continuous improvement.
- Act as a strategic partner to Community Relations leadership across EMEA and APAC to drive global alignment in business processes and revenue growth.
- Develop and execute customer engagement strategies to strengthen executive relationships, improve satisfaction, and increase retention.
- Drive revenue growth through renewals, upsell, and cross-sell opportunities.
- Serve as a leadership sponsor for strategic customer relationships, proactively managing escalations and mitigating risk.
- Partner cross-functionally with Product, Professional Services, Customer Support, and Marketing to align customer needs with business priorities.
- Monitor business performance through customer and revenue metrics and pipeline health.
- Represent StarRez at customer meetings, user conferences, and industry events.
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