Principal Solution Architect
New
Remote-first environmentFull-TimeSenior
Salary$132,000 - $158,000 annually gross / £98,905 - £118,387 annually gross
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Job Details
- Experience
- 8+ years of experience in SaaS professional services or consulting; 5+ years of experience implementing and leading enterprise, global SaaS projects.
- Required Skills
- SalesforceRESTful APIsCRMSaaS
Requirements
- 8+ years of experience in SaaS professional services or consulting.
- 5+ years of experience implementing and leading enterprise, global SaaS projects.
- BSc/BEng or higher degree in Computer Science, Mechanical Engineering, Electrical Engineering, or equivalent experience.
- Expertise in creating and managing web services, including REST, SOAP, and WSDL.
- Expertise with CCaaS provider solutions, Salesforce, and other CRM platforms.
- Ability to explain highly technical concepts and functionality in a simple, easy-to-understand way.
- Strong problem-solving skills and ability to learn new technologies.
- Proven ability to work in a remote-first environment.
Responsibilities
- Engage and consult with global, strategic clients to architect solutions that deliver maximum value.
- Assist the sales team by articulating complex product functionality, cloud architecture, and network architecture.
- Identify and document potential deployment risks and lead mitigation planning with stakeholders.
- Write accurate Statements of Work (SOWs) encompassing requirements, deliverables, schedules, tasks, and pricing.
- Lead complex deployments from project kickoff through to go-live, including requirement gathering and configuration.
- Partner with Product and Engineering teams to identify product gaps and influence the roadmap.
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