E-File Supervisor

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ABC Legal ServicesLegal Services
US (Remote), 8am-5pmFull-TimeManager
Salary50,000 - 65,000 USD per year
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Job Details

Required Skills
Operations Management

Requirements

  • Proven experience in team supervision or operations management.
  • Preferably in an electronic filing or related administrative environment.
  • Strong leadership and interpersonal skills.
  • Ability to motivate and guide team members.
  • Excellent organizational and time-management abilities.
  • Proficient in performance management and employee development practices.
  • Ability to make sound decisions in a fast-paced environment.
  • Familiarity with relevant software systems and tools used in electronic filing processes.

Responsibilities

  • Supervise and coordinate activities of the e-file teams to ensure optimal performance and productivity.
  • Develop and implement workflow strategies to improve efficiency and accuracy.
  • Set and monitor team Key Performance Indicators (KPIs) in alignment with departmental goals.
  • Provide leadership and development to team leads, including coaching, mentoring, and performance evaluations.
  • Manage department scheduling and delegate tasks to ensure coverage and timely task completion.
  • Collaborate with upper management to implement department strategies and process improvements.
  • Oversee hiring, onboarding, and training of new team members.
  • Handle performance management, including conducting reviews, managing corrective actions, and executing disciplinary measures as necessary.
  • Ensure compliance with all relevant company policies, procedures, and regulatory requirements.
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50,000 - 65,000 USD per year
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