Medical Virtual Assistant
W
Winning AssistantsHealthcare Administration
Philippines, 9:00 AM – 1:00 PM Eastern Time (EST)Part-TimeMiddle
Salary5 - 6 USD per hour
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- SharePointEHR
Requirements
- Minimum 2+ years of experience supporting U.S. healthcare providers, practices, or executives.
- Strong proficiency in medical scheduling, insurance verification, and prior authorization processes.
- Solid understanding of medical terminology and HIPAA compliance requirements.
- Excellent written and verbal English communication skills.
- Proven experience reviewing medical documentation and managing healthcare administrative workflows.
- Highly proactive, organized, and detail-oriented with the ability to work independently.
- Reliable laptop or desktop computer with a stable high-speed internet connection (minimum 25 Mbps).
- Availability to work Monday to Friday, 9:00 AM – 1:00 PM Eastern Time.
- Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding.
- Experience with Microsoft Office 365, SharePoint, and EHR portals like Epic MyChart is preferred.
Responsibilities
- Schedule and manage complex appointments across medical, dental, neurology, and concierge specialties.
- Verify insurance eligibility, manage prior authorizations, and resolve billing or coverage issues.
- Monitor provider portals daily for test results, prescriptions, and follow-up actions.
- Review medical reports and treatment summaries to track ongoing care and medication needs.
- Maintain detailed healthcare trackers, visit history logs, and organized electronic documentation.
- Communicate professionally with physicians, pharmacies, and clinics to ensure continuity of care.
- Provide executive-level administrative support including calendar management and travel logistics.
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