Key Account Analyst, E-commerce Market Insights
New
This is a fully remote position, and we're currently only considering candidates based in the Philippines.Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Excellent written and spoken English skills are a requirement
- Experience
- 2-4 years of professional working experience overall, with at least 1-2 years specifically in client service/or account management
- Required Skills
- Data AnalysisProject CoordinationAccount ManagementMarket Research
Requirements
- 2-4 years of total professional experience.
- 1-2 years of experience in client service or account management.
- Excellent written and spoken English proficiency.
- Strong quantitative skills and confidence working with large-volume data sets.
- Demonstrated experience in a market research or business strategy context.
- Drive to define and improve internal processes and ways of working.
- Experience in e-commerce is considered a plus.
Responsibilities
- Serve as Cube’s main contact point for client stakeholders, managing inquiries and proactive communication regarding deliveries and features.
- Act as the internal champion for the client to ensure deadlines are met and service quality is maintained.
- Develop deep expertise in Cube’s reports, deliverables, and wider e-commerce market data and insights capabilities.
- Collect client requests and communicate these needs to internal product development and data teams as the ‘voice of the client’.
- Coordinate projects and collaborate across internal teams to ensure smooth delivery and continued growth of the partnership.
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