Senior Product Manager, CRM
New
D
DonorboxNonprofit Fundraising Software
Canada / United States - Remote, preference for CT/ET time zonesFull-TimeSenior
Salary$160,000–$200,000 (USD or CAD, based on location), depending on experience
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Job Details
- Experience
- 5+ years
- Required Skills
- SQLProduct ManagementCRMData modelingData analytics
Requirements
- 5+ years in product management
- Previous experience building a B2B SaaS product or platform area
- Ability to think in data models, including schema, migrations, and architectural tradeoffs
- Experience with mass communication tools like email marketing, transactional emails, or SMS
- Experience building data-heavy B2B SaaS, such as CRM, marketing-automation, or analytics platforms
- Fluent in data and comfortable with JOINs and writing CTEs
- Ability to build for non-technical, resource-strapped users
- Demonstrated ability to discover, decide, and translate fuzzy user needs into actionable engineering specs
- Strong communication skills with technical and non-technical stakeholders
Responsibilities
- Own the CRM vision and roadmap end-to-end
- Advise and execute on a data model evolution strategy
- Sharpen segmentation and list-building capabilities
- Grow CRM as an acquisition engine
- Make communications demonstrably drive giving
- Run great product practice: talk to nonprofits constantly, define success, measure outcomes, and iterate
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