Renewals Specialist, Sales
New
A
AmplifyEducational Technology
Remote - United StatesFull-TimeMiddle
Salary$57K - $60K; $57K – $60K • Offers Commission
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Job Details
- Experience
- 2+ years
- Required Skills
- SalesforceMicrosoft OfficeAccount ManagementGoogle Workspace
Requirements
- Minimum of 2+ years of experience in an educational technology or K-12 school environment
- Experience supporting or managing sales, contract renewals, or customer accounts
- Strong technical proficiency in Salesforce.com
- Proficiency in Google Workspace or Microsoft Office applications
- Ability to manage, analyze, and interpret data effectively
- Highly organized and dependable with the ability to prioritize tasks
- Ability to manage multiple deadlines in a fast-paced environment
- Ability to travel up to 10% for training and national sales meetings
Responsibilities
- Drive end-to-end renewal processes for assigned accounts, ensuring timely and accurate completion
- Generate and refine renewal quotes with strong attention to detail
- Proactively engage customers approaching subscription expiration to secure on-time renewals and maximize retention
- Maintain professional communication with customers and internal stakeholders throughout the renewal process
- Identify and support cross-sell and upsell opportunities to drive account growth
- Partner with Account Executives and Customer Success teams on renewal strategy and account alignment
- Maintain accurate pipeline data in Salesforce to support visibility and forecasting
- Ensure renewal activities are properly documented for tracking and reporting
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