- Respond to inbound leads in a specified region within target response times through high-velocity calling and email strategies
- Qualify leads using rigorous criteria to determine program and service fit, document conversation details, and schedule appointments for Account Executives to advance the sale
- Consult with prospects to identify their needs and align them with solutions and services
- Provide valuable resources to help prospects find high-quality instructional materials
- Develop expertise in K-12 purchasing cycles as they relate to school districts, Title I, and federal funding guidelines
- Identify opportunities to meet the needs of all key stakeholders, including teachers, administrators, and students
- Prioritize leads and accurately maintain activity in relevant CRM systems
- Participate in weekly & bi-weekly meetings and share relevant market feedback
- Continuously invest in your product and territory knowledge to show up as a credible, informed resource for internal and external customers
CRM