Residential Sales and Save Specialist
New
United StatesFull-TimeMiddle
Salary19.5 - 20.5 USD per hour
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Job Details
- Experience
- One year of relevant work experience (in addition to high school diploma or GED).
- Required Skills
- Customer serviceNegotiationAccount Management
Requirements
- High school diploma or GED (accredited).
- One year of relevant work experience.
- One year of consumer-based industry sales experience.
- For internal candidates: nine months of proven success in a role involving customer interaction.
- Proficient with computer and software applications.
- Strong skills in building relationships, influencing, and negotiation.
- Ability to think strategically and make sound decisions.
- Must be able to communicate with impact and demonstrate professionalism.
- Must live and work in the US.
- Must reside within 50 miles of the Phoenix business unit (or be an eligible internal employee in Tupelo, MS; Coraopolis, PA; or Lombard, IL).
Responsibilities
- Handle all customer sales and cancellation requests via telephone.
- Utilize consultative selling to acquire and retain customers.
- Resolve customer service escalations within the defined territory.
- Secure updated contract agreements and customer commitments.
- Collaborate with the Market Area Sales Manager to resolve unique issues.
- Use sales productivity software to manage proposals, pricing, and customer data.
- Prepare complex proposals and recommendations for equipment optimization.
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