Technology Management Analyst
New
A
AmplifyEducation Technology
Remote - United StatesFull-TimeMiddle
Salary$79K - $90K; $79K – $90K • Offers Bonus
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Job Details
- Experience
- 2+ years
- Required Skills
- Project ManagementAgileBusiness AnalysisSalesforceNetSuite
Requirements
- Bachelor’s degree or equivalent professional experience.
- 2+ years of experience in Business Analysis or Technology Management with strong problem-solving skills.
- Demonstrated experience working with ERP systems or Salesforce.
- Prior experience working within the education technology sector is preferred.
- Experience leading software development or process improvement projects for cross-functional clients is preferred.
- Certification in a related methodology (Lean Six Sigma, PMP, or Agile/Scrum) is preferred.
- Advanced proficiency with NetSuite ERP is preferred.
- Experience utilizing project management and collaboration tools (e.g., Trello, Google Workspace, MS Project) is preferred.
Responsibilities
- Provide comprehensive product support by tracking critical issues, performing root cause analysis, and collaborating with technical teams to ensure timely resolution.
- Identify and implement scalable business solutions within NetSuite ERP, Salesforce, and other core business software systems.
- Serve as a subject matter expert on current-state processes, operational challenges, and supporting business systems.
- Translate business needs into technical requirements, user stories, and acceptance criteria while partnering with system administrators to design thoughtful solutions.
- Collaborate with business stakeholders and IT system administrators to prioritize and manage the project backlog effectively.
- Develop detailed test scripts and lead the execution of User Acceptance Testing (UAT) to ensure solution quality.
- Communicate project status, risks, and strategic decisions clearly to business leadership and stakeholders.
- Support adoption of new functionality through stakeholder communications, live demos, and the creation of training documentation.
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