Senior Business Systems Analyst
New
Remote within the United StatesFull-TimeSenior
Salary74,600 - 124,700 USD per year
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Job Details
- Experience
- At least 7 years of experience
- Required Skills
- Project ManagementArtificial IntelligenceBusiness AnalysisSharePointAgile methodologiesAzure DevOps
Requirements
- Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, Data Analytics, or a related field, or equivalent professional experience.
- At least 7 years of experience in business systems analysis, product operations, project coordination, or similar roles within technology-driven organizations.
- Experience working with cross-functional product, engineering, and business teams in large enterprise environments.
- Strong understanding of Agile methodologies, Software Development Life Cycle (SDLC), and product-centric delivery models.
- Hands-on experience with Microsoft technologies, including Azure DevOps, Microsoft 365, Teams, SharePoint, and the Microsoft Power Platform.
- Demonstrated ability to leverage AI-powered tools, intelligent automation platforms, and large language models to improve business processes and productivity.
- Excellent analytical, organizational, communication, stakeholder management, and problem-solving skills with the ability to influence teams without direct authority.
- Experience with API integrations, cloud platforms (preferably Azure), incident/change management, or certifications such as PMP, CBAP, CSM, or SAFe are considered strong advantages.
- Experience in industries such as connected technology, device protection, insurance, warranty services, or related sectors is a plus.
Responsibilities
- Support multiple product teams by serving as a central business systems resource, coordinating cross-functional initiatives and ensuring smooth execution across product portfolios.
- Partner with product managers, engineering, QA, operations, and business stakeholders to translate strategic roadmaps into actionable delivery plans.
- Lead project execution by managing timelines, priorities, risks, stakeholder communication, user acceptance testing, and defect resolution.
- Gather, analyze, and document business requirements, including business requirement documents, user stories, process flows, and acceptance criteria.
- Facilitate workshops and collaborate with stakeholders to identify business needs, process improvements, and automation opportunities.
- Analyze operational workflows, develop business cases supported by ROI metrics, and contribute to continuous process optimization initiatives.
- Utilize modern AI-enabled platforms, intelligent automation tools, large language models, and Microsoft technologies to improve documentation, reporting, analysis, and overall operational efficiency.
- Create dashboards, executive reports, training materials, and maintain high-quality documentation while ensuring knowledge-sharing and documentation standards across teams.
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