HR Operations Advisor
New
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Microsoft OfficeComplianceStakeholder management
Requirements
- Experience in HR Operations, HR Advisory, Employee Relations, or HR Administration roles.
- Experience supporting employee lifecycle processes in structured or shared services environments.
- Exposure to employee relations case management within governance and escalation frameworks.
- Experience supporting multi-country or international employee populations.
- Strong understanding of HR policies, compliance requirements, and employment legislation basics.
- Familiarity with HR systems and case management tools (e.g., ADP Workforce Now, Oracle HCM is a plus).
- Proficiency in Microsoft Office tools (Excel, Word, Outlook, PowerPoint).
- Strong organizational skills with ability to manage multiple priorities in a fast-paced environment.
- Excellent attention to detail, documentation discipline, and process orientation.
- Strong communication and stakeholder management skills.
- Sound judgment with ability to escalate sensitive or complex matters appropriately.
- HR certification or equivalent experience is a plus.
Responsibilities
- Deliver HR operational support across the full employee lifecycle, including onboarding, offboarding, contractual changes, and employee documentation.
- Coordinate payroll-impacting changes and ensure accurate communication with Payroll and HR Operations teams.
- Maintain accurate employee records, HR systems data, and case documentation in line with compliance requirements.
- Manage absence and leave cases, including long-term sickness, parental leave, accommodations, and return-to-work processes.
- Support benefits administration, vendor coordination, billing reconciliation, and resolution of employee benefits queries.
- Provide first-line HR advisory support to managers and employees across topics such as absence, performance, conduct, wellbeing, and policy guidance.
- Support employee relations processes including documentation, meeting coordination, case tracking, and investigation support.
- Ensure adherence to HR governance frameworks, escalation procedures, and compliance standards.
- Support organisational change activities such as restructures, workforce transitions, and internal communications.
- Participate in continuous improvement initiatives, SOP updates, and process optimization efforts.
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